Legal · GDPR
Privacy Policy
We process personal data in line with Regulation (EU) 2016/679 (GDPR) and applicable Chilean data protection law (Ley 19.628).
1. Data controller
Ignite Visibility, JOSE JOAQUIN PEREZ 3574, MASCAYANO 4160000, Chile. Represented by Margarita Munoz Fuentes. For engagements within the European Union, the second legal entity IQ Digital Media Marketing GmbH, JOSE JOAQUIN PEREZ 3574, MASCAYANO 4160000, Chile, represented by Margarita Munoz Fuentes, acts as the responsible entity for enquiry and client data. All privacy requests: hello@linkhouse.lu · +44 7735384172.
2. Data we process
Identification and contact data you submit voluntarily (full name, business email, company or domain, target markets, budget range, message content); correspondence exchanged with us; and limited technical data required to deliver and secure the website (IP address, browser type, timestamps) processed in server logs.
3. Purposes and legal bases
Responding to campaign enquiries and pre-contractual discussions (Art. 6(1)(b) GDPR); delivering contracted link-building and digital PR services (Art. 6(1)(b)); operating, securing and improving the website (legitimate interest, Art. 6(1)(f)); complying with applicable accounting and tax obligations (Art. 6(1)(c)); optional marketing communication only where you have consented (Art. 6(1)(a)).
4. Enquiry forms
Campaign request and contact forms transmit your submission directly to hello@linkhouse.lu. We use the data solely to evaluate and respond to your enquiry. Providing data is voluntary, but without a name and business email we cannot reply.
5. Recipients and processors
Personal data is accessible only to Link House staff who need it. We may use carefully selected processors for hosting, email delivery and accounting, each bound by a data processing agreement under Art. 28 GDPR. We never sell personal data.
6. International transfers
Data is processed within the European Economic Area wherever possible. Where a processor operates outside the EEA, transfers are safeguarded by an adequacy decision or the European Commission's Standard Contractual Clauses.
7. Retention
Enquiry data is retained for up to 24 months after the last contact unless a contract is concluded. Contractual and accounting records are retained for the periods required by applicable commercial and tax law. Server logs are retained for a maximum of 12 months.
8. Your rights
You have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20), objection to processing based on legitimate interest (Art. 21) and withdrawal of consent at any time (Art. 7(3)). Send requests to hello@linkhouse.lu; we respond within one month.
9. Supervisory authority
If you are located in the EEA, you may lodge a complaint with your local data protection authority. You may also contact us directly at any time and we will address your concern promptly.
10. Cookies and consent
This website uses only strictly necessary cookies and local storage required for the site to function; these do not require consent under the ePrivacy Directive. No advertising, profiling or cross-site tracking cookies are set. Should analytics or marketing cookies be introduced, they will be loaded only after explicit opt-in consent, which you will be able to withdraw at any time.
11. Security
We apply appropriate technical and organisational measures including TLS encryption in transit, access control and the principle of data minimisation, in line with Art. 32 GDPR.
12. Updates
This policy may be updated to reflect legal or operational changes. The version published on this page is the version in force.